How can you simplify the administrative complexity of leasing and long-term rental contracts?

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Managing leasing and long-term rental contracts is often a real administrative headache for companies, particularly in the automotive, banking and retail sectors. Each contract signed generates a substantial set of documents and procedures to be followed, rapidly transforming day-to-day management into a series of repetitive and particularly time-consuming tasks. These complex administrative processes require constant attention, increasing the risk of human error, delays in follow-up and significant additional operational costs. According to a Deloitte study, companies spend up to 20% of their total working time on these administrative tasks (source: Deloitte, 2022). To remain competitive and agile, companies need to identify practical solutions, such as high-performance leasing management software, to streamline and optimize their administrative management of leasing contracts. In this article, we explore how automation can radically simplify these processes, cut costs, save valuable time and boost customer satisfaction.

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What are the most time-consuming administrative tasks in leasing?

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The administrative management of leasing and long-term rental contracts involves a multitude of tasks that place heavy demands on staff, preventing them from concentrating on strategic, higher value-added missions. These tasks include

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• Document management: This activity includes the receipt, processing, archiving and regular filing of numerous documents such as contracts, amendments, identity documents, financial vouchers and other supporting documents. The difficulty of document management lies in the legal obligation to keep these documents for several years, making rapid and accurate access essential in the event of internal or external audits.

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• Regular contractual follow-up: Rigorous monitoring of payment deadlines, contract renewals and vehicle returns is an ongoing task that demands vigilance and precision. Teams must frequently follow up with customers to avoid late payment, and carefully monitor contractually agreed terms of use, generating a considerable workload.

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• Repetitive, low value-added tasks: Manual data entry into information systems, regular invoice generation, and recurring communications (email, post) to customers are particularly time-consuming tasks, and frequent sources of error. According to PwC, these administrative errors can account for up to 10% of a company's operating costs (source: PwC, 2021). These tedious operations considerably reduce overall productivity, and prevent teams from fully concentrating on the sales and customer loyalty missions essential to the company's development.

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Faced with these challenges, it is essential for leasing and long-term rental companies to rethink their approach to contract administration, in order to become more efficient and competitive.

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Administrative automation as a solution

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Administrative automation is a pertinent and effective response to the cumbersome administrative tasks involved in leasing and long-term rental. It radically transforms the approach to day-to-day contract management, thanks to a number of levers:

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• Significant reduction in errors: Using an automated solution drastically reduces human intervention in repetitive tasks. This reduces the risk of input errors or major omissions, ensuring greater reliability of the information processed. Better reliability helps to strengthen the relationship of trust with customers and partners.

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• Smoother administrative processes: By automating document management, contract tracking and recurring tasks, processes become smoother and more transparent. Information flows more quickly and efficiently between different departments, enabling better internal coordination and greater responsiveness to customer requests.

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• Saving time and improving productivity: Automation frees teams from tedious, repetitive tasks, enabling them to concentrate on high value-added activities such as business development, product innovation or improving the customer experience. A McKinsey study showed that administrative automation could increase team productivity by 20-30% (source: McKinsey, 2021).

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By integrating an automation solution such as Leas@, the only latest-generation multi-financing and multi-product SaaS digital platform, leasing and rental companies are strategically positioned to respond effectively to market expectations while optimizing their operating profitability.

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A concrete example: the simplification achieved with Leas@.

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Let's take the concrete example of an automotive distributor who recently adopted the Leas@ platform we developed. Prior to the integration of Leas@, this distributor was experiencing major difficulties in the administrative management of its leasing contracts: cumbersome documentation, frequent errors and long lead times for contractual follow-up.

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After implementing the Leas@ SaaS solution, the results obtained were immediate and significant:

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• 60% reduction in time spent on document management: thanks to automated filing and digital archiving.

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• Administrative errors reduced by 75%: automation has reduced human intervention in repetitive processes.

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• Substantial financial savings: reduced human costs and turnaround times, enabling better control of margins.

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In the words of the administrative manager of this automotive distributor: "Thanks to Leas@, our teams can now concentrate on more strategic tasks, and we have significantly improved customer satisfaction."

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Conclusion

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Simplifying the administrative management of leasing is a strategic necessity for companies wishing to optimize their competitiveness and operational efficiency. Automation, in particular with a specialized solution such as Leas@, not only significantly reduces the time and costs associated with these tasks, but also considerably improves customer satisfaction and overall profitability.

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To find out how Leas@ can revolutionize your leasing administration, contact us: contact@anylease.io

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Sources cited in our article:

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• Deloitte (2022):
  Study on productivity and administrative burdens
  

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• PwC (2021):
  Study on the operational costs of administrative errors
  

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• McKinsey (2021):
  Report on the benefits of administrative automation
  

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